Frequently Asked Questions
Everything you need to know about our herbal beauty products and services.
Are Saeed Ghani products 100% natural?
We pride ourselves on using high-quality herbal and natural ingredients. While many of our products like our oils and rose water are 100% pure, some formulations contain safe additives to ensure product stability and shelf life.
How can I track my order?
Once your order is dispatched, you will receive an SMS and email containing your tracking number and a link to the courier's website to monitor your delivery status.
What are the available payment methods?
We offer several payment options including Cash on Delivery (COD), Credit/Debit cards (Visa/Mastercard), and mobile wallet transfers for a seamless shopping experience.
What is your return and exchange policy?
We offer a 7-day return policy for unused and unopened products. If you receive a damaged or incorrect item, please contact our customer support immediately to initiate a replacement.
Do you offer international shipping?
Currently, we primarily ship within Pakistan. However, we are expanding our reach. Please check our shipping page or contact support for specific international delivery inquiries.
Are your products safe for sensitive skin?
Our products are crafted with traditional herbal recipes and are generally skin-friendly. However, we always recommend performing a patch test on a small area of skin before full application.